Store reviews

We remove ratings that violate our Terms or at the buyer’s request. Buyers can edit or delete their own reviews at any time.

Review Verification – in compliance with EU Directive 2019/2161 (Omnibus) and Article 7(2) of the Consumer Rights Act

• — Only customers who have actually purchased a product from our store can leave a review (verified via order number, e‑mail address, or customer‑account data).
• — Each review is automatically linked to a specific order and cannot be posted without transaction confirmation.
• — We do not incentivise or reward positive reviews, nor do we hide negative ones.
• — If a review violates our rules or appears to come from someone who did not make a purchase, we reserve the right to remove it.

These measures ensure that every visible review comes from a real customer and reflects genuine experience with our products and service.